Privacy Policy

Last updated: September 14, 2026

3G Practice Consulting, LLC ("3G," "we," "us") provides operations and business systems consulting to financial services firms. This policy explains what we collect through 3gpconsulting.com, why, and what you can ask us to do about it.

This policy covers this website only. It does not cover work we perform inside a client's own systems under a separate engagement agreement.

What we collect

Scheduling a meeting

Our Contact page uses Calendly to book meetings. When you schedule, Calendly collects the name, email address, and any details you enter on the booking form, and sends them to our Microsoft 365 email and calendar. We use this only to prepare for and hold the meeting you requested.

Glen Guide chat assistant

Our site hosts an AI chat assistant. To use it you provide a work email address. The assistant records the conversation so we can improve it. If your question needs a person, the assistant does not send your question anywhere on its own — it refers you to contact Greg Pelletier directly by email or phone, and you decide whether to reach out.

Do not enter Social Security numbers, account numbers, dates of birth, policy numbers, health information, or any other personal information about you or a client in the chat. It is not built to receive that, and we ask you not to send it.

Email and phone

If you email or call us, we keep that correspondence so we can respond and maintain a record of our dealings with you.

Automatically collected information

Our site uses Google Analytics, which collects standard technical information including IP address, browser type, device type, pages viewed, and referring site. We use this to understand traffic and keep the site working. Google processes this data under its own policies, and you can opt out using Google's browser add-on.

Cookies

We use cookies for basic site function and for analytics. You can block or delete cookies in your browser settings; some parts of the site may not work normally if you do.

How we use information

  • Respond to your inquiry and schedule or hold meetings
  • Provide and improve the chat assistant
  • Maintain business records of our correspondence
  • Understand site traffic and improve the site
  • Meet legal, regulatory, and professional obligations

What we do not do

  • We do not sell your personal information
  • We do not rent or trade it
  • We do not share it for anyone else's advertising
  • We do not send marketing email to addresses collected through the chat assistant

Service providers

We use established vendors to run the site and our business. They may process information on our behalf and are permitted to use it only to provide their service to us:

  • Calendly — meeting scheduling
  • Botpress — the Glen Guide chat assistant
  • Microsoft 365 — email and calendar
  • ClickUp — internal work tracking
  • Box — document storage
  • Google Analytics — site traffic measurement
  • Hostinger — website hosting
  • Our domain registrar

We may also disclose information where the law requires it, or to establish or defend legal claims.

How long we keep it

We keep inquiries and correspondence as long as needed for the purpose collected and for our business and legal records, then delete or anonymize them. Chat transcripts are kept while we are improving the assistant and are deleted when no longer needed.

Security

We use reasonable administrative and technical safeguards, including access controls and reputable vendors. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You may ask us to:

  • Tell you what personal information we hold about you
  • Correct information that is wrong
  • Delete information, where we are not required to keep it
  • Stop contacting you

Email greg@3gpconsulting.com and we will respond within a reasonable time. Depending on where you live, you may have additional rights under state law; tell us where you are located and we will honor the rights that apply to you.

Children

This site is for business use. It is not directed to children under 13, and we do not knowingly collect their information.

Links to other sites

Our site links to other organizations and to tools we use or recommend, some through affiliate links. We are not responsible for their privacy practices. Read their policies before providing information to them.

Changes

We may update this policy. The date at the top shows when it last changed. Material changes will be posted on this page.

Governing law

This policy is governed by the laws of the State of North Carolina, without regard to its conflict of laws rules.

Contact

3G Practice Consulting, LLC
Greg Pelletier
greg@3gpconsulting.com
(980) 420-2595